A. If you make your purchase during a business day, your order is typically sent out on the same day, provided the item is available and in stock. Your order can take up to 3-5 working days to be delivered. Any orders made outside of normal working hours will be processed the next working day.
A. Sadly, we currently do not deliver overseas.
Once your order is placed, it will be processed and shipped as soon as possible. To ensure a speedy delivery process, no additional changes can be made at this point. Please place a new order on the website for your additional items.
A. You can locate our return policy within our terms and conditions.
A. If you are returning an item, kindly inform us via email at [email protected] and we will assess your returns case. In the event that the item has been used, it can only be returned if it is deemed faulty. To start the return process, you would need to send the parcel back to us at your own expense, unless a replacement or refund has been arranged.
A. Sadly, we are unable to refund delivery costs.
A. Delivery costs are non-refundable. While our aim is to achieve next-day delivery, there might be instances where this objective cannot be met.
All of our products come with a five-year manufacturer’s warranty that covers product defects. It does not cover misuse, loss, or theft.
